October 21, 2013

Chetan Ghai Joins ShopperTrak as Chief Product Officer

Technology consultant develops data products for retail customer growth

CHICAGO – Oct. 21, 2013 ShopperTrak recently added the technology experience and global perspective of Chetan Ghai to its management team. Hired as the company’s new chief product officer, Ghai, 40, will develop new products and strategic relationships for the world’s leading provider of shopper analytics.

Formerly the senior vice president of global marketing and product strategy at CCC Information Services, Ghai brings 19 years of technology and consulting experience to ShopperTrak. Previously, he managed large engagements at Accenture before leading strategic deals and global go-to-market offerings at Capgemini. In his new role, Ghai will enable ShopperTrak’s customers to realize the full potential of their stores by creating new packages of data and analytics.

“With Chetan on our team, we will deliver even more value to our retail customers,” said ShopperTrak CEO Christopher Ainsley. “His history of developing and leveraging new data products to help companies perform at their highest levels complements ShopperTrak’s mission of providing organizations with the best analytics to improve the shopping experience. Chetan’s creativity and strategic vision will help us define the next era at ShopperTrak.”

In his new position, Ghai will diagnose and respond to customer needs with fresh products and services that add valuable insights for their retail companies. He aims to educate retailers about ShopperTrak’s ability to be their essential partner in increasing shopper satisfaction.

“ShopperTrak is the industry leader in retail analytics, both at the door and inside the store,” Ghai said. “I’m excited to join the team and to help guide development of the next generation of products to give organizations a deeper understanding of how shoppers interact with their store and their brand.”

Ghai earned his Bachelor of Science in biomedical and electrical engineering from Duke University.

About ShopperTrak

ShopperTrak is the leading global provider of location-based analytics, offering insights into consumer behavior to improve profitability and effectiveness. ShopperTrak customers gain insights through the use of Perimeter, Interior and Performance Analytics to better understand their customers, enabling them to enhance the shopping experience to increase traffic, conversion and transaction size.

With more than 1,000 of the world’s leading retailers, malls and entertainment venues, ShopperTrak deploys over 70,000 devices across 90 countries and territories. The Chicago-based company has more than 200 employees, with offices in San Francisco; High Wycombe, England; Dubai, United Arab Emirates; Shenzhen, China; and Helsinki,
Finland. Find out more at

Press Inquires

United States Media Relations

Marcel Bright, ShopperTrak

Europe & Middle East Relations

Nikki Scrivener, Fourth Day Public Relations